Along to the training and induction, information about the task and its details need to be provided. Here, the rule of thumb has to be changed to “the more, the better”. There is no sense in holding back any information and detail about the task. As anybody knows, the difficulties lie in the details. As a company, allow and plan for questions and discussion sessions with your consultant to clarify any issues. In such sessions, the consultant most probably will align the information with the known regulations, standards and guidelines and experience. So, it should be expected that the consultant will use a slightly different terminology and uses the sessions in addition, to build a glossary.